Frequently Asked Questions

How much do you charge for delivery?

We provide free delivery to Australian capital cities. A $30 flat delivery fee applies to regional and remote areas.

Will I be charged any delivery fees?

Delivery is free to Australian capital cities. A $30 flat delivery fee applies to regional and remote areas. Any applicable delivery charge will be shown before you complete your order.

When will my order be dispatched?

In-stock orders are generally dispatched within 1–3 business days. You’ll receive tracking information once your order has been dispatched.

How long will my order take to arrive?

Orders are delivered by Australia Post or one of our courier partners. Delivery generally takes 2–6 business days after dispatch, depending on your location and the carrier. Delays may occasionally occur due to circumstances outside our control.

Do you provide tracking information?

Yes. Tracking information will be provided once your order has been dispatched. Please allow some time for the carrier’s tracking system to update. If you have any questions about your delivery, contact us at support@vartiss-store.com.au