Terms & Conditions

Welcome to Vartiss Store. These Terms & Conditions apply to your use of our website and purchases made through Vartiss Store.

By using this website or placing an order with us, you agree to these Terms & Conditions. Nothing in these terms is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law (ACL) or other applicable Australian laws.

1. About Vartiss Store

Vartiss Store is an Australian online retailer based in Melbourne, Victoria.

Business name: Vartiss Store
Business address: Unit 2/21 Fairbank Rd, Bentleigh VIC 3204
ABN: 48 357 609 527
Phone: 0423 184 010
Email: support@vartiss-store.com.au
Website: vartiss-store.com.au

2. Products and Information

We aim to ensure that product descriptions, specifications, images, dimensions, colours and other information displayed on our website are accurate.

However, minor differences may occur due to manufacturing changes, screen settings, photography or supplier updates.

Product availability may change without notice. If an item becomes unavailable after you place an order, we will contact you and provide an appropriate solution, which may include a refund or an alternative product where you agree to the substitution.

3. Prices and Payment

All prices displayed on our website are in Australian dollars (AUD).

The total amount payable, including any applicable delivery charge, will be shown before you complete your order.

Payment must be successfully completed before an order can be processed.

We use secure third-party payment providers to process payments. We do not store your complete payment card details on our website.

4. Orders

After placing an order, you will normally receive an order confirmation by email.

An order may be cancelled and refunded if, for example, a product is unavailable, there has been an obvious pricing or listing error, payment cannot be verified, or we are unable to fulfil the order.

If we need to cancel an order after payment has been received, we will contact you and arrange a refund.

5. Order Cancellation

You may request cancellation of your order before it has been dispatched.

Please contact us as soon as possible if you need to cancel or change an order.

Once an order has been dispatched, it can no longer be cancelled. Our Returns Policy will then apply.

6. Delivery

We provide:

• Free delivery to Australian capital cities
• A $30 flat delivery fee to regional and remote areas

In-stock orders are generally dispatched within 1–3 business days.

Delivery times vary depending on the product, delivery location and carrier. The delivery timeframes displayed on our website are estimates and may occasionally be affected by circumstances outside our reasonable control.

Orders may be delivered in more than one package, and packages from the same order may arrive separately.

For complete information, please refer to our Shipping & Delivery Policy.

7. Returns, Refunds and Consumer Guarantees

Purchases from Vartiss Store are covered by applicable consumer guarantees under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms & Conditions limits your rights under the Australian Consumer Law.

Change-of-mind returns may be accepted subject to the conditions set out in our Returns Policy.

Please contact us before returning an item so that we can provide the appropriate return instructions.

8. Product Warranties

Some products may include a manufacturer’s or supplier’s warranty. Where applicable, warranty information may be provided on the relevant product page or with the product.

Any additional warranty is provided alongside, and does not replace or limit, your rights under the Australian Consumer Law.

9. Website Accounts

If you create an account on our website, you are responsible for keeping your login details confidential and for providing accurate account information.

Please contact us if you believe your account has been accessed without your permission.

10. Website Use

You may use the Vartiss Store website for lawful personal shopping and browsing purposes.

You must not knowingly introduce malicious software, attempt to gain unauthorised access to the website, interfere with its operation, use the website for unlawful purposes, or infringe the intellectual property or other legal rights of Vartiss Store or another party.

11. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, page designs and other original material is owned by or licensed to Vartiss Store and is protected by applicable intellectual property laws.

Content may not be reproduced or used for commercial purposes without permission where such permission is required by law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery providers and other external websites.

Third-party services may be subject to their own terms and privacy policies.

13. Privacy

We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Please refer to our Privacy Policy for information about how personal information is collected, used, disclosed and protected.

14. Limitation of Liability

To the extent permitted by law, Vartiss Store is not responsible for losses arising from circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website or applicable requirements.

The current version will be published on this website.

16. Governing Law

These Terms & Conditions are governed by the laws applicable in Victoria, Australia.

Nothing in this section limits any rights or remedies available to consumers under applicable Australian law.

17. Contact Us

If you have questions about these Terms & Conditions or an order, please contact us:

Vartiss Store
ABN: 48 357 609 527
Business address: Unit 2/21 Fairbank Rd, Bentleigh VIC 3204
Phone: 0423 184 010
Email: support@vartiss-store.com.au
Website: vartiss-store.com.au