Shipping & Delivery

At Vartiss Store, we aim to provide reliable and affordable delivery across Australia. Orders are delivered through Australia Post and our trusted courier partners, depending on the product and delivery location.

1. Delivery Pricing

Our delivery pricing is simple and consistent:

• Free delivery to Australian capital cities
• A $30 flat delivery fee applies to regional and remote areas

Any applicable delivery charge will be shown at checkout before you complete your order.

2. Dispatch Time

In-stock orders are generally dispatched within 1–3 business days after payment has been successfully received.

Dispatch time refers to the time required to prepare and send your order and is separate from the estimated delivery time shown below.

3. Estimated Delivery Timeframes

Delivery times vary depending on your location, the product and the carrier.

Please note: These estimated delivery times do not include our 1–3 business day dispatch time.

Delivery timeframes are estimates and are not guaranteed. In rare circumstances, such as peak periods, severe weather, carrier disruptions or other circumstances outside our reasonable control, delivery may take up to 25 business days after dispatch.

4. Regional and Remote Delivery

A $30 flat delivery fee applies to orders delivered to regional and remote areas.

If you are unsure whether your delivery address is considered regional or remote, please contact us before placing your order and we will be happy to assist.

5. Tracking Information

You will normally receive an email containing tracking information once your order has been dispatched.

In some cases, tracking updates may take time to appear after dispatch, or tracking information may be limited depending on the carrier and service used.

6. Multiple Packages

For logistical reasons, items in the same order may be dispatched separately.

This means that you may receive more than one tracking number and individual packages from the same order may arrive on different days.

7. Delivery Delays

While we aim to have orders delivered within the estimated timeframes, delays can occasionally occur due to circumstances outside our reasonable control, including severe weather, carrier disruptions, peak delivery periods and other logistical issues.

If your order has not arrived within the expected timeframe, please contact us so that we can assist with tracking the delivery.

8. Incorrect or Incomplete Delivery Details

Please ensure that your delivery address and contact details are correct when placing your order.

If you notice an error in your delivery details, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

9. Consumer Rights

Nothing in this Shipping & Delivery Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable Australian legislation.

10. Need Help?

If you have questions about delivery to your area or need assistance with an existing order, please contact us:

Vartiss Store
Business address: Unit 2/21 Fairbank Rd, Bentleigh VIC 3204
ABN: 48 357 609 527
Phone: 0423 184 010
Email: support@vartiss-store.com.au