Privacy Policy

Privacy Policy (Australia)

Last updated: 29 January 2026

At Vartiss Store (“we”, “us”, “our”), we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit or purchase from vartiss-store.com.au.

Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) apply to us, we handle personal information in line with those requirements.

1) Who we are and how to contact us

Business name: Vartiss Store
ABN: 48 357 609 527
Email: support@vartiss-store.com.au
Website: vartiss-store.com.au

If you have any questions about privacy, please contact us using the details above.

2) What personal information we collect

When you use our website or place an order, we may collect personal information such as:

• Name

• Email address

• Delivery and billing address

• Phone number

• Order details (for example, items purchased and delivery instructions)

• Device and browser information (for example, IP address, browser type, device type)

• Website usage information (for example, pages viewed and how you navigate our store)

We do not intentionally collect sensitive information (as defined by the Privacy Act). Please avoid providing sensitive information unless it’s necessary for your enquiry.

3) Why we collect personal information

We collect and use personal information to:

• Process your orders, payments and deliveries

• Contact you about your order, including updates or delivery issues

• Provide customer support and respond to enquiries

• Improve our website and make it easier to use

• Help personalise your experience (for example, displaying the store in a format that suits your device)

• Help protect against fraud and maintain website security

4) Payments

Payments are processed through secure payment providers. We do not store full credit/debit card numbers on our website.

5) Who we share personal information with

We may share limited personal information with trusted third parties that help us operate our business and deliver orders. We only share what is reasonably necessary for them to perform their services.

These third parties may include:

Payment providers
To process and verify payments.

Suppliers, warehouses and fulfilment partners
To pick, pack and dispatch your order.

Couriers and delivery partners
To deliver your order. This may include: Aramex, Australia Post, Team Global Express, Hunter Express, Couriers Please, Allied Express, and Direct Freight Express.

Website hosting, security and IT providers
To keep our website operating securely and reliably.

Analytics providers
We use Google Analytics to help us understand website traffic and improve the customer experience. Google Analytics may use cookies and collect information such as your IP address and browsing activity on our site.

We may also disclose personal information where required or authorised by law (for example, to comply with a legal request).

6) Cookies and website analytics

Our website may use cookies and similar technologies to:

• Keep the website working properly

• Remember preferences (where applicable)

• Understand how visitors use the website so we can improve it

You can manage cookies through your browser settings. Disabling cookies may affect how the website functions.

7) Marketing emails

If you choose to subscribe to our emails, we may send you updates and offers. You can opt out at any time by using the unsubscribe link in the email or by contacting us at support@vartiss-store.com.au.

8) Overseas disclosure

Some of our service providers (for example, website hosting, analytics or email services) may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled appropriately and consistently with this Privacy Policy.

9) Access, correction and deletion of personal information

You can contact us at support@vartiss-store.com.au to request:

• Access to the personal information we hold about you

• Correction of inaccurate, incomplete or out-of-date information

• Deletion of personal information (where we are not required to keep it for legal, tax, warranty, fraud prevention, or legitimate business purposes)

We may need to verify your identity before processing a request.

10) Security of personal information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of online transmission or storage is completely secure.

11) Privacy complaints

If you have a privacy complaint, please contact us at support@vartiss-store.com.au with details of your concern. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) to lodge a complaint.

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a new “Last updated” date.